Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders within India.

Order processing

  • Orders are typically processed within

    1–3 business days

  • Orders are not usually processed on

    Sundays or public holidays

  • During promotions, holidays, or peak periods, processing may take longer than usual

Shipping coverage

  • We currently ship to

    serviceable locations across India

  • Delivery availability may depend on courier coverage in your area

Estimated delivery time

  • Standard delivery usually takes

    3–7 business days

    after dispatch

  • Some orders, especially for remote locations, may take longer

  • Delivery timelines are estimates and may vary due to courier operations, weather, public holidays, or other external factors

Shipping charges

  • Shipping charges, if applicable, are displayed at

    checkout

  • We may offer:

    • Free shipping

      on eligible orders

    • Flat-rate shipping
    • Shipping charges based on location, weight, or product type

Tracking

  • Once your order has been shipped, tracking details will be shared by

    email or SMS

    , where available

  • Tracking updates are provided by the courier partner and may take time to appear

Multiple shipments

  • If your order contains multiple items, they may be shipped

    separately

  • In such cases, you may receive separate tracking details for each shipment

Address accuracy

  • Customers are responsible for providing a

    complete and accurate shipping address

    , including phone number and PIN code

  • We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details

Delivery delays

  • While we aim to deliver within the estimated timeframe, delays can happen due to:

    • High order volumes
    • Courier partner issues
    • Weather conditions
    • Public holidays
    • Regional access or serviceability limitations

Failed delivery attempts

  • If delivery fails because the customer is unavailable or the address provided is incorrect, the courier may attempt re-delivery or return the shipment

  • Additional shipping charges may apply for re-dispatch, where applicable

Damaged or missing items

  • If your order arrives damaged, defective, or incomplete, please contact us within

    48 hours of delivery

  • Please include:

    • Your order number
    • Photos of the package
    • Photos of the item received

Cash on delivery

  • If

    Cash on Delivery (COD)

    is available on your store, availability may depend on location and order value

  • We reserve the right to limit or refuse COD for certain orders, products, or PIN codes

Order review and exceptions

  • In some cases, orders may require

    verification

    before dispatch

  • We reserve the right to delay, cancel, or refuse any order where necessary

Contact

  • If you have any shipping-related questions, please contact us through the contact details provided on our store